1. What are the benefits of soft water? Why should I get a water softener?



Soft water provides a number of benefits all around the house:

In the kitchen

  • Cleaner dishes and china.

  • Reduces soap scum and residue on sinks and faucets.

In the Bathroom

  • Leaves skin feeling smoother after showering.
  • Makes hair softer and more manageable.
  • Use less shampoo and conditioners.
  • Reduces soap scum and residue on showers, tubs and sinks.

Plumbing and appliances

  • Increases water heater efficiency by almost 30%.
  • Improves water flow and pressure by reducing the build-up in pipes.
  • Clothes and linens are cleaner, softer and last longer.
  • Adds life to dishwashers and washing machines.
  • Requires less laundry detergent, saving you money.


  2. How does a water softener work?



A water softener works on the principle of ion exchange. This is a process where positive electrically charged atoms of hardness in water are exchanged for sodium or potassium ions. The exchange occurs when water passes over the surface of special resin beads in the water softener. As the water passes over the surface, the resin bead substitutes sodium or potassium for the hardness ions attached to the bicarbonate in the hard water. Sodium or potassium bicarbonates do not contribute to the hardness of the water, hence the water is considered soft.


  3. What maintenance is required for Randazzo's Water Softeners and drinking water systems?



Water Softener

  • Add salt or potassium as needed - for most families only several times per year

Drinking water system

  • Filter change once a year - for most families

  4. What type of salt does a Randazzo's Water softener use?



Any type of water softener salt can be used, but we recommend coarse, extra coarse, or potassium. These can be found at most grocery or hardware stores.


  5. What does Randazzo's Water have to offer?



Randazzo's Water offers the highest quality products at low prices, with excellent warranties and customer service. We have more experience at meeting our customer's needs.


  6. Why are prices at Randazzo's Water lower than most?



We have the lowest prices of any local, professional water treatment dealer because we are family owned and operated. This means that we do not have a separate sales staff (sales staff = sales commissions = higher prices to the customer).


  7. Why are there no prices on your website?



We do not advertise prices because we do not sell anything through this site. Instead this site is designed to provide consumers with information that will help them understand water softening.

Water quality varies depending on the geographic region. In order to meet individual needs, water treatment equipment must be sized to the water supply, water consumption and plumbing of the home or business.